Oddberries / Website support
Your website,
without the admin.
Email the changes you need. We take care of your website, without an admin login or a line of code.
Find your plan
Simple
For a smaller website with occasional content changes.
4 work units each month
Choose SimpleActive
Ongoing maintenance and occasional updates for an existing business website.
8 work units each month
Choose ActiveContent & events
More hands-on support for seasonal campaigns, events and several sections to keep up to date.
24 work units each month
Requested corrections and revisions count towards your 24 monthly work units.
A more complex website or a different workload?
Let’s find the right planIncluded in every plan
From any device, email your instructions, page link and text, images or a shared folder of resources. No administrator login, password to remember or code to write. We bring the approved changes into your website.
Correct words, refine the tone or translate text; crop, reframe or adjust photographs; update products, events and galleries; or request a new page, campaign, splash or section. Everything follows your existing website and agreed support.
See an email become a pagePrepare. We work within your website’s design and features.
Review. Agree the wording, images and larger changes together.
Publish. Desktop and mobile checked, a recoverable copy kept, and an email confirming the result.
How website support works
Choose an example email and explore the proposal, review and finished result. Illustrative example, using Open Studio for the visual walkthrough.
An email is enough
Make the example your own, add your resources and send it to your agreed support contact.
Subject
Hi Oddberries, Could you create an Autumn Open Studio page using the artwork, text and six photographs in our shared folder? Resources: [link to shared folder] Headline: Autumn Open Studio. Introduction: A weekend of work, ideas and conversation. Dates: 14–15 November, 10:00–18:00, London. Please include a visit button, three highlights and a gallery in the supplied order. Follow the attached layout and our existing website style. Send a private preview before publication. Keep the current page live until we approve it. Thank you!
Could you update our About page with the attached team photograph and the text below? Please keep the current layout and replace the old photograph. Page link: … New text: …
We would like a landing page for our new collection. Please include an introduction, the attached images and a button linking to the collection. Headline and text: … Collection link: … Preferred launch date: … Reference for the look: …
Please prepare a new section for our Services page, using the text below and the attached image. It should sit after the existing introduction and link to our enquiry page. Section title and text: … Page link: … Button text and destination: …
Could you prepare a homepage announcement for our upcoming event? Please use the attached artwork, the headline below and a button to the event page. Show us the proposal before it goes live. Headline: … Event link: … Preferred start and end dates: …
Please add the attached photographs to our project gallery in the numbered order. The captions are below. Keep the existing cover image. Project page: … Image order and captions: …
We would like to refresh the homepage for the new season, keeping our existing brand style. Please prepare a proposal using the attached images and campaign text. What should change: … What should stay: … Preferred launch date: …
Please update the products listed below with the attached images and revised descriptions. The confirmed prices and product links are included. Product links: … New descriptions and prices: … Image for each product: … Please leave these details unchanged: …
Please update the gallery for our latest event using the attached photographs. Use the numbered order and the captions below. Event page: … Photograph order and captions: … Images to replace or keep: …
Please prepare a page for our next event using the details below and the attached artwork. We would like to review it before publication. Event title and description: … Date, time and venue: … Booking link: … Preferred publication date: …
Could you review these pages for search visibility? Please improve the titles, descriptions, headings and content structure where appropriate, so search and answer services can understand what we offer. Page links: … What the pages should communicate: … The audience we want to reach: …
Could you correct the text on this page and make the tone warmer and clearer? Please send the revised wording by email so we can review it together before it goes live. Page link: … Current text or document: … The audience and tone we want: … Wording we would like to keep: …
Please prepare a translation of the supplied text for this page. We would like to review the wording by email before you publish it in the agreed language section of our website. Page link and source text: … Target language and audience: … Terms or names to keep unchanged: …
Could you crop the attached photograph for our website banner? Please keep the subject in frame, use a 16:9 aspect ratio and make the colour slightly warmer. Send us the proposed image for review, then replace the existing photograph once approved. Page and image to replace: … Desired crop or aspect ratio: … Colour adjustment or reference: … Details that must stay visible: …
A page concept / Open Studio
Open Studio is the visual example. Your page follows your own artwork, photographs and brief.
Review before it goes live
The new page is prepared separately. You receive a private preview to check the layout, copy, photographs, links and mobile version.
For a new page or substantial change, your approval comes before publication.
The email after publication
Example confirmation
Hi,
Your approved page has been published in the Events section.
You would receive the live page link here, together with this summary of the work.
This is a sample message showing the confirmation you receive; it has not been sent.
Final outcome / The finished page
Illustrative Open Studio outcome. Open the image to see the full preview; your page uses your approved content.
A clear scope
No. Email us your instructions and any text, images or resources you want to use. You do not need to log into the website administrator or remember your website password.
We confirm the work and its unit estimate, arrange any review or approval by email and publish the agreed changes. You receive a confirmation with the result.
Simple includes 4 work units for £60/month, Active includes 8 for £120/month, and Content & events includes 24 for £300/month.
Maintenance, content work, agreed design and requested revisions draw from the same monthly balance. Every reply email shows your total monthly allowance and units remaining.
If a task exceeds the remaining balance, we agree whether to schedule it for the following month or quote for additional work before proceeding. Extra work is not charged automatically.
Additional work units beyond your contracted monthly allowance cost £30 per unit. The same rate applies to website support and designer plans.
We confirm the scope, additional units and total price, and obtain your acceptance before the extra work starts. Only the agreed additional units are charged; there are no automatic extra charges. Correcting our own implementation errors does not use your units.
If you regularly need more capacity, we can discuss a larger monthly allowance or a tailored plan instead.
A work unit is an allowance for an agreed amount of work. It is not a fixed number of hours, pages or websites. The same task guide applies to both website support and designer plans.
1 unit: a small, agreed text, image, link or product-detail change in one existing location.
2–4 units: adapt or implement one existing section with approved design and supplied materials.
8 units: one new standard section, including original design, within existing website features.
Landing pages: add the units for their sections. Two or three new standard sections use 16–24 units, before agreed extras.
4 units: adapt a supplied newsletter template with supplied content.
8–12 units: a new newsletter design, depending on the agreed brief.
2–4 units: a simple image-editing batch, with quantity and treatment agreed first.
We confirm the estimate and scope before starting. It covers preparation, design where required, implementation, mobile and desktop checks, quality checks and publication appropriate to the agreed task. Complex functionality, bespoke imagery, sending and platform services are scoped separately.
All accepted tasks and requested revisions use one shared balance. Three new standard sections use all 24 units; other work is not added on top. Correcting our own implementation errors does not use your units.
Yes. Email us if an existing page, link, form or layout is not working as expected. We assess the issue, confirm the units for the agreed investigation or repair and work within your existing website system.
Maintenance shares your allowance with other tasks. Larger repairs, new functionality and integrations need an agreed scope and estimate. Correcting our own implementation errors does not use your units.
We agree scope, units and timing before starting. Small updates can be published under your agreed permissions. New sections, pages and larger changes get a private preview for approval.
Requested changes to the agreed design, text or brief use the same unit balance. We confirm any additional work before proceeding; a monthly allowance does not promise unlimited revisions or a fixed number of launches.
Yes. Page titles, descriptions, headings, internal links and content structure can be included as agreed tasks within your unit allowance. We confirm the scope and units first; this is not an unlimited service added to the plan.
Appropriate structured information can be considered where your website supports it. Search services decide indexing and rankings; no ranking or traffic result is guaranteed.
Hosting is separate from your work-unit allowance, charged per website under its own plan. Our hosting plans include SSL and 5 GB storage. View hosting plans.
Send us the brief. We estimate the complete work, including the number and complexity of sections, design, implementation and requested features. A whole website or landing page is not a single fixed-unit task.
If it exceeds your allowance, we agree a separate quote, schedule or tailored plan before work starts. There is no automatic extra charge.
Let’s keep it moving
Send your website link and an idea of the updates you need. We’ll help you choose the right plan.