Designers.

Essential includes 16 work units for £200/month, Studio includes 24 for £300/month, and Studio Plus includes 32 for £400/month. These are work allowances, not promised numbers of websites.

Development, agreed design work and requested revisions draw from one balance, using the same task guide as website support. Supplying an approved design reduces the work required; it does not change the meaning of a unit.

We confirm scope, units and timing before starting. Every reply email shows your total monthly allowance and units remaining. If a request exceeds the balance, we agree scheduling or a separate quote first. Correcting our own implementation errors does not use your units.

Additional work units beyond your contracted monthly allowance cost £30 per unit. The same rate applies to website support and designer plans.

We confirm the scope, additional units and total price, and obtain your acceptance before the extra work starts. Only the agreed additional units are charged; there are no automatic extra charges. Correcting our own implementation errors does not use your units.

If you regularly need more capacity, we can discuss a larger monthly allowance or a tailored plan instead.

A work unit is an allowance for an agreed amount of work. It is not a fixed number of hours, pages or websites. The same task guide applies to both website support and designer plans.

1 unit: a small, agreed text, image, link or product-detail change in one existing location.
2–4 units: adapt or implement one existing section with approved design and supplied materials.
8 units: one new standard section, including original design, within existing website features.
Landing pages: add the units for their sections. Two or three new standard sections use 16–24 units, before agreed extras.
4 units: adapt a supplied newsletter template with supplied content.
8–12 units: a new newsletter design, depending on the agreed brief.
2–4 units: a simple image-editing batch, with quantity and treatment agreed first.

We confirm the estimate and scope before starting. It covers preparation, design where required, implementation, mobile and desktop checks, quality checks and publication appropriate to the agreed task. Complex functionality, bespoke imagery, sending and platform services are scoped separately.

All accepted tasks and requested revisions use one shared balance. Three new standard sections use all 24 units; other work is not added on top. Correcting our own implementation errors does not use your units.

We assess the complete brief rather than counting websites. Pages are estimated from their sections, supplied design and content, functionality and review requirements.

Online shops, booking systems, memberships, multilingual work, custom integrations and complex interactions need an agreed scope. If the work exceeds the remaining units, we agree a quote or schedule before proceeding.

We can build and host your client website on our servers or develop it in your chosen CMS. We agree the platform, access and hosting arrangements before starting.

Hosting is charged separately and is not covered by work units. Our hosting plans include SSL and 5 GB storage per website. View hosting plans.

Brand identity or full-site design commissions are scoped separately. Any section design expressly agreed under the unit guide uses the same monthly allowance.

Yes. Share the monthly unit allowance across your client projects in one agreed queue. Each task and requested revision uses the same balance; adding a client does not add extra units.

We confirm the units and timing for each agreed task. The number of completed pages or websites depends on the work required, not a fixed monthly site count.